Go to main menu
Menu
Shopping cart
Shopping cart is empty
0
  • Private customers
  • Guide
  • Service center
  • +49 5222 960 4810
Flooring world
  • Vinyl Flooring
  • Parquet Flooring
  • Laminate Flooring
  • PVC Flooring
  • Lino Flooring
  • Cork flooring
  • Tiles
  • Industrial Floor
  • Accessories
  • Flooring-Sale %
Living World
  • Paint
  • Wall Cladding
  • Internal doors
  • Wallpaper
  • Carpet
  • Sun Protection
  • Accessories
  • Living-Sale %
Garden World
  • Terrace
  • Garden Fences
  • Exterior cladding
  • Outdoor Lights
  • Summer Houses
  • Outdoor Sauna
  • Climbing Frames
  • Garden-Sale %
My Account
Shopping cart
Shopping cart is empty
0
Flooring world Flooring world
  • Vinyl Flooring
  • Parquet Flooring
  • Laminate Flooring
  • PVC Flooring
  • Lino Flooring
  • Cork flooring
  • Tiles
  • Industrial Floor
  • Accessories
  • Flooring-Sale %
Living World Living World
  • Paint
  • Wall Cladding
  • Internal doors
  • Wallpaper
  • Carpet
  • Sun Protection
  • Accessories
  • Living-Sale %
Garden World Garden World
  • Terrace
  • Garden Fences
  • Exterior cladding
  • Outdoor Lights
  • Summer Houses
  • Outdoor Sauna
  • Climbing Frames
  • Garden-Sale %
  • Service center
  • Startseite
  • Welcome to planeo servicecentre

Service Centre

Get answers to your questions about shipping, delivery, payment methods, returns, contacting us and the ordering process. Simply click on the topic you need information on, for comprehensive first-hand advice.

Contact

planeo is available for you however you please - expert advice, call-back service, WhatsApp, questions about your order and more. Just contact us.

Shipping & Delivery

Would you like to find out more about shipping and delivery? Find out more.

Services

Our service team provide professional support throughout the entire purchasing process and beyond. Find out more now!

The Order Process

Our service area offers you professional support throughout the entire purchasing process and beyond. Find out more now!

Payment methods

We offer multiple ways to pay. Find out about payment methods.

Return & Complaint

You want to return the ordered goods but you don’t know how to do it? Get help here!

planeo Newsletter.

Subscribe to our newsletter and get a 10-euro voucher.5

Channel.
We want to support you in the best possible way in the realization of your living spaces. Take a look at our YouTube Channel and get started.
Watch videos
Any Questions ?
+49 5222 960 4810

MO - FR 9am to 6pm
SA 9am to 2pm

About planeo
  • About us
  • Manufacturer
  • Contact
  • Career
  • Imprint
Service Customers
  • Service centre
  • General terms and conditions
  • Data privacy
  • Right of withdrawal
  • Battery law
  • Cookie Settings
You can pay with
Paypal
Visa
Mastercard
Payment in advance
Subsequently we ship with
DHL
Dachser
planeo Direct delivery
FedEx

Copyright © 2024 - All rights reserved - v2.98.2
All prices incl. VAT plus shipping costs

1 We are available by phone from Monday to Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 2 p.m. For the exhibition, Monday to Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 2 p.m.2 For express service there is a charge of 10 euros; for parcel and 50 euros; for forwarding deliveries. Express delivery is only possible within mainland Germany and if all products in the shopping basket are express-ready. In addition, notification by the delivery service is not required.3 The storage service is free of charge for up to 9 months when a customer account is created and is only available from an order value of € 2500; this excludes facades, remaining stock and some terraces.4 The sample service includes up to 7 product samples and is free of charge for the delivery areas Germany, Europe 1 and Europe 2. You can see the sample availability by the sample button on the product page. 5The voucher is valid from an order value of 149 euros;. Several voucher campaigns cannot be combined with each other.* While stocks last.